Software for patron engagement, marketing, library automation, and community building
These platforms help libraries engage patrons through targeted communications, manage events and spaces, streamline operations, and build stronger community connections!
| Need | Recommended Platform | Best For |
|---|---|---|
| Marketing & Patron Communications | Patron Point, LibraryAware | Targeted campaigns and newsletters |
| Event & Room Booking | LibCal (Springshare) | Programming calendars and space scheduling |
| Patron Q&A & Chat Support | LibAnswers (Springshare) | Multi-channel reference services |
| Integrated Library System (Open Source) | Koha | Full ILS with IT support capability |
| Cloud ILS for Small Libraries | LibraryWorld | Affordable cloud-based automation |
| Enhanced Catalog Experience | BiblioCommons | Community features and patron engagement |
| Analytics & Insights | OrangeBoy, WhoFi | Data-driven engagement strategies |
CRM-Style Marketing Platform
Patron engagement platform with CRM-style marketing, patron segmentation, and targeted communications. Ideal for libraries with active data and marketing needs.
Cost: Commercial (varies by size)
Modern Library Engagement Tools
Marketing and communications platform for newsletters, social media outreach, and displays. Perfect for libraries emphasizing outreach and promotion.
Cost: Subscription
Event & Space Booking
Event, room, and space booking platform for library programming. Integrates with programming calendar and engagement efforts. Part of Springshare's suite.
Cost: Subscription
Multi-Channel Patron Support
Patron Q&A, chat, and multi-channel support platform. Excellent for medium to large libraries focused on reference and engagement services.
Cost: Subscription
Open Source ILS
Full-featured open-source integrated library system with social sharing and tagging features. Best for small to large libraries with IT support capability.
Cost: Free (hosting/support costs)
Cloud-Based ILS
Affordable cloud-based ILS designed for smaller public libraries and branches. Easy to use with annual subscription pricing.
Cost: Annual subscription
Library Automation System
Library automation system for cataloging and circulation. Used by school and public libraries to manage essential workflows efficiently.
Cost: Commercial license
Web-Based Management
Web-based library management system supporting essential workflows for smaller public or school libraries.
Cost: Subscription
Library Management with User Features
Library management system with user-facing features for school and public libraries. Streamlines operations while enhancing patron experience.
Cost: Subscription
Library Automation System
Library automation with patron management modules for public, corporate, and small to mid-sized libraries. Essential for engagement workflows.
Cost: Subscription
Library Engagement Platform
Enhanced catalog experience with patron interface and community features. Ideal for medium to large public libraries focused on patron experience.
Cost: Commercial license
Advanced Engagement Suite
Patron engagement and event/room management suite for public libraries seeking advanced engagement capabilities and integrated workflows.
Cost: Commercial license
Patron Analytics & Marketing
Analytics and patron-engagement insights with marketing support. Perfect for public libraries wanting data-driven engagement and marketing strategies.
Cost: Commercial license
WiFi Analytics Platform
WiFi analytics and space-usage data for libraries and community spaces. Provides insights into patron behavior and space utilization patterns.
Cost: Subscription
Label Printing & Operations
Label printing and operational tool supporting quicker workflows. Helps smaller libraries streamline operations, freeing up staff time for patron engagement.
Cost: Some free/open-source
Recommended Stack:
This combination provides essential functionality without overwhelming a small team.
Recommended Stack:
Balances cost savings with powerful features for growing engagement needs.
Recommended Stack:
Comprehensive solution for data-driven patron engagement at scale.
When budgeting for patron engagement platforms, consider: