Digital Literacy & Online Learning

Free and affordable platforms for teaching digital skills and online learning

Quick Reference Guide

NeedRecommended PlatformBest For
True Beginners / Very Basic SkillsDigitalLearn.org, GCFLearnFree.orgMouse/keyboard, email, internet basics
Skills Assessment & TrainingNorthstar Digital LiteracyMeasuring skill levels with certificates
Professional DevelopmentLinkedIn Learning, Gale Presents: UdemyJob skills, software training, career growth
Continuing Education & EnrichmentUniversal ClassBroad variety with certificates/CEUs
Test Prep & Career ReadinessLearningExpress LibraryGED, licensing exams, job transitions
Live Tutoring & Job SupportBrainfuse HelpNow/JobNowGuided assistance for learners

Foundational Digital Skills

Most PopularBeginner
DigitalLearn.org

Public Library Association Platform

Free self-paced online modules in English & Spanish covering mouse/keyboard, email, search engines, and online safety. Excellent for true beginners.

Cost: Free (optional branded site)

EnglishSpanishSelf-paced
RecommendedBeginner
GCFLearnFree.org

Free Online Tutorials

Free tutorials covering computer basics, Microsoft Office, Google tools, reading, math, and more. Perfect for self-paced learning at very basic levels.

Cost: Free

Self-pacedFree
Intermediate
Northstar Digital Literacy

Skills Assessment & Training

Online assessments and tutorials covering basic computer/Internet skills, software (Word, Excel, Google Docs), and tech-in-daily-life topics. Libraries can issue certificates.

Cost: Varies by library

AssessmentCertificates

Professional Development & Job Skills

Most PopularIntermediate
Gale Presents: Udemy

20,000+ On-Demand Video Courses

Library-friendly version of Udemy Business with thousands of courses in business, tech, design, and personal development. Strong for job skills and software training.

Cost: Library subscription

VideoTechBusiness
PopularIntermediate
LinkedIn Learning

Professional & Technical Training

Large catalog of professional courses in software, business, and creativity. Formerly Lynda.com. Great for up-skilling and job-seeking patrons.

Cost: Library subscription

ProfessionalSoftware
Intermediate
Microsoft Learn

Free Microsoft Training

Free training for Microsoft products and technologies from basic to advanced. Good for tech-skills training paths and specific software learning.

Cost: Free

MicrosoftFree

Continuing Education & Enrichment

Intermediate
Universal Class

500+ Self-Paced Courses

Hundreds of self-paced online courses across professional/business, personal enrichment, and continuing education. Patrons can earn certificates and CEUs.

Cost: Library subscription

CertificatesCEUsSelf-paced
Intermediate
LearningExpress Library

Test Prep & Career Skills

Interactive tutorials and practice tests for academic & licensing exams, job & career success skills, computer/internet basics. Good for GED/HSE prep and career transitions.

Cost: Library subscription

Test PrepCareer
Intermediate
Mango Languages

Language Learning Platform

Language-learning platform offered via libraries. Supports learning digital/online tools and languages, especially useful for immigrants accessing online services.

Cost: Library subscription

LanguagesESL

Live Support & Tutoring

Intermediate
Brainfuse HelpNow/JobNow

Live Tutoring & Job Support

Online tutoring, homework help, job-search support, test prep and skills development. Provides live or scheduled tutor support for patrons who need guided help.

Cost: Library subscription

Live TutoringJob Help

Early Learning (Children)

Ages 2-8+
ABCmouse

Early Childhood Learning

Interactive books, games and activities for early learners. Builds digital literacy and comfort with devices from a young age. Available through many public libraries.

Cost: Library subscription

ChildrenInteractive

Beyond Platforms: Digital Inclusion Programs

Complementary Services to Consider

Many libraries are expanding digital inclusion with programs that go beyond online platforms:

  • Device Lending: Laptops, tablets, and Chromebooks for checkout
  • Hotspot Lending: WiFi hotspots for internet access at home
  • Drop-in Computer Assistance: Staff-led help sessions
  • Workshops: In-person classes on AI, online safety, and emerging tech
  • Community Outreach: Programs targeting underserved populations
  • AI Literacy Programs: "AI 101" sessions teaching responsible AI use

Implementation Tips

Success Factors
  • Start with free platforms for beginners (DigitalLearn, GCFLearnFree)
  • Provide staff orientation sessions for patrons
  • Market actively through website, social media, and in-library signage
  • Combine with in-person support for better uptake
  • Track usage and gather patron feedback
Common Challenges
  • Low awareness among patrons who need it most
  • Platforms may require baseline digital comfort
  • Self-paced learning needs motivation and support
  • Budget constraints for subscription platforms
  • Need for ongoing staff training and promotion